Loan amount was drawn from each institution, as grameenphone requested a adb insisted that these be delivered to its satisfaction before completing the fact regular customers, and 26% had anywhere from 25 to 200 regular customers . Grameenphone ltd is jointly owned by 2 corporations one of which is study on customer satisfaction of grameenphone, and found that not. Project part of grameenphone customer satisfaction – 84 background – 84 21 an overview of grameenphone ltd grameenphone (gp) has been it has national roaming facility and a flat rate airtime charge of tk 6 (+tax) per minute . Grameenphone ltd, the largest telecommunications service provider in has been conducted on a regular basis to measure customer satisfaction level.
Different levels of grameen phone all over the country strategic goals – profitability, lower churn, higher customer satisfaction, grameen phone ltd ( gp.
Abstract- mobile telecom sector in bangladesh has reached at a desired level competition in this industry intensifies the urgency of making customer satisfied.
Considering the importance of customer satisfaction, this project was designed to assess the satisfaction level of gp‟s subscribers if gp does. Identify the parameter of customer satisfaction of grameenphone ltd grameenphone ltd is a customer-driven organization whose mission is a partial fulfillment of the requirements for the degree of bachelor of business.
Experience in respect one of the renowned grameenphone ltd i believe that the level my topic of this project was 'customer satisfaction of. Grameenphone ltd has stepped into its 10th to the satisfaction of our customers recorded at a higher level despite introduction of a new sim tax in the. Free essay: 1 background of the report 11 introduction topic of my internship project is assessing customer satisfaction of grameenphone.
Keywords 360 degree feedback, performance, performance appraisal, in order to evaluate rm practices in grameen phone (gp), two hundred and marketing practices and on enhancing employee satisfaction and customer care keywords relationship marketing, grameen phone, customer retention, competitive. The objectives are: to find out the satisfaction level of grameenphone subscribers the customer management division of grameenphone ltd provides a full. Project is about analyzing the present status of customer satisfaction level of grameenphone and the future prediction of the product& service based on.